Our Caregivers

Our Caregivers

What makes us different?

Our unique approach to senior care is what makes our Professional Home Care Assistants different.

Connecting Hearts Home Care takes pride in the in home caregivers who work for us. We create an atmosphere of respect, trust and integrity for our employees and for the seniors in our care. Our caregiver team is an extraordinary group of caring people.

Meet some of them on our Employees of the Month page.

Caregiver with senior woman with thumbs up
Caregiver helping elderly woman with dishes in kitchen

We Value—Permanent Schedules!

No one likes the disruption of having an unfamiliar person in their personal space—especially when that person is helping with personal care. This is even more disruptive for our clients experiencing dementia.

Our goal is to give our Professional Home Care Assistants and clients a consistent schedule. This permanent schedule does not change unless requested.

In addition to caring for elderly adults, our caregivers also provide assistance and support to individuals coping with injury, disability, and recovery from hospitalizations.

Building Caregiver-Client Relationships

Once we match an in home caregiver with a client, we strive to keep that particular caregiver with that particular client and provide them both with a permanent schedule. This consistency helps to nurture the caregiver-client relationship and builds trust.

Permanent schedules give one the better quality of life they deserve.

We Value:

We Value—Our trained caregivers

They focus on a holistic approach to balanced care with their clients. They pay attention to the client's personal care needs, their nutrition and hydration, daily activity and mind stimulating activities.

We Value—Team work!

With an experienced care giving team, we are able to offer the love and support your senior loved one needs. We work together to achieve their well-being.

We Value—Continued training

We continue to provide training to each of our Professional Home Care Assistants, refreshing and deepening their skills.

We Value—Caregiving supervision in the field

An essential part of our team is our Care Managers. They make regular home visits to supervise each caregivers’ work with our seniors and disabled clients.

We Value—Communication

Good communication between our caregivers, family members and medical professionals is essential. 

How We Ensure Quality Care

Our Hiring Process

Our screening process is designed to find the best caregivers in the home care field. We are very particular about the people we interview and hire.

We have a 3-part hiring process.

We conduct personal interviews.

Each potential employee must pass our extensive reference check as well as a criminal background check and drug screening.

We look for experienced caregivers who have specialized skills in working with older adults.

New Employee Training Requirements

Complete Pre-Orientation before the first in home assignment.

8 hours of in home care training.

On-going training during employment.

Selecting the Right Caregiver

Selecting the right person to go into your loved one’s home is important to us. We will strive to match your loved one with a caregiver who has common interests and personality.

Each client gets a permanent schedule with minimal changes in caregivers. This gives them a feeling of comfort, knowing who is going to be caring for them.

How We Ensure Quality Care

Our Hiring Process

Our screening process is designed to find the best caregivers in the home care field. We are very particular about the people we interview and hire.

We have a 3-part hiring process.

We conduct personal interviews.

Each potential employee must pass our extensive reference check as well as a criminal background check and drug screening.

We look for experienced caregivers who have specialized skills in working with older adults.

New Employee Training Requirements

Complete Pre-Orientation before the first in home assignment.

8 hours of in home care training.

On-going training during employment.

Selecting the Right Caregiver

Selecting the right person to go into your loved one’s home is important to us. We will strive to match your loved one with a caregiver who has common interests and personality.

Our clients get a permanent schedule with minimal changes in caregivers. This gives them a feeling of comfort, knowing who is going to be caring for them.