Balanced Approach to Care
The true hallmark of Connecting Hearts Home Care has been Sue’s focus of making sure that her caregivers are well trained and that they are well matched with their clients. Her commitment to training has fostered a partnership with the Northern Kentucky employment center as well as her creation of a Professional Home Care Assistant program that results in a certification for the caregiver. In this program, caregivers are trained in Sue’s balanced approach towards the client’s overall well-being. This approach includes a healthy diet with goals on hydration and physical activity along with stimulating mental diversions.
A Team-Like Atmosphere is Key
Sue and her office team work hard to limit the number of caregivers for each client, offering continuity of care and creating a “team-like” atmosphere. Her program is designed so that everyone is communicating with each other and all members of the team, which includes family, are all pulling in the same direction with one common goal—the “well-being” of the client. (See our video about team work on Our Caregivers page.)
Our goal is helping seniors in our community to remain in their homes. Home is where they share memories of family and friends. Healthy aging at home gives our clients a positive outlook and emotional balance while meeting their everyday needs.
More about Sue Henderson
On a more personal note, Sue is the mother of 4 and the grandmother of 14. She leads a very active life that includes hiking, camping and because of her “rambling” feet, she genuinely loves to travel and share stories with people from all corners of the globe.